
RULES & FAQ’S
Important Membership Rules
Membership Details
Monthly Memberships have a 3 month contract to start. After that the membership renews on a month to month basis.
You can cancel at anytime after the initial 3 month term, by calling or emailing the studio 30 days before your next payment. Please refer to your membership agreement for full details.
Scheduling Policy
1 class per day
You are welcome to take the next class if there is an open space. Ask your instructor.
20 classes allowed on the schedule at one time, this includes classes on waitlists.
Class Cancellation Policy
You can cancel a class up to 12 hours before the class starts. If you do not cancel on time, you will be charged a $10 late fee. No-shows are charged a $15 fee.
Cancel on time using the APP. No need to email or call the studio.
Waitlists are part of Pilates.
We have 12 reformer spots that we try to fill for every class. Most of the time, you will be able to get into a class if you are on the waitlist. Be sure to have text and email notifications turned on for your account. You will receive a notification when you are added to the class. If you do not want to stay on the waitlist you can remove yourself. If you get added to a class from the waitlist you are still subject to the 12 hour cancellation and no show rules.
IMPORTANT: No one is added from the waitlist during the last two hours before a class. Any spots that become available during the last two hours are open for anyone to book.
Membership Freeze
You can freeze your membership only after the initial 3 month term for a $15 monthly fee. 30 day notice is required to freeze your account. The 30 day notice is waived if you freeze your account for a medical reason with a Dr notice. You cannot freeze during your initial 3 month contract for any reason. However, if you have a Dr notice you can receive a month credit if/when you can return to the studio.
Locked in Pricing
Your price will not go up as long as you are a member. If you cancel your membership and want to join again, you will be joining at the current rates.
Thank you for your attention to these rules. They are in place to ensure there are enough open spaces for everyone.